Refund Policy

Once you have made a deposit on Shivsum.com you have two options:
1) either use the balance for purchasing services
2) open a ticket or contact us on the given email address and we can refund your remaining balance to your original payment method but due to the transaction reverse charges and negative impact on our transaction account we will disable your account permanently until a strong reason is provided.

You agree that once you complete a payment, you will not file a dispute or a chargeback against us for any reason.

If you file a dispute or charge-back against us after a deposit, we reserve the right to revoke previous orders, terminate future orders, terminate your access, and pursue legal action.

Orders placed on Shivsum.com can be refunded if the order does not start within 3 to 5 days depending on the service and quantity, You will receive a refund credit to your Shivsum.com account if the order is non-deliverable

Misplaced orders and orders to private account will not qualify for a refund in most of the cases. Be sure to confirm each and every order before placing it.

Do not use more than one server at the same time for the same account or post, or exceed limits or maximum orders, as it may result in failure to process and deliver your orders. We reserve the right to not refund these orders under any circumstances in the event that you decide to do so.